Building and Managing High Performance Teams

Course Profile

Effective team management

• Leader or manager?
• Creating a vision for the team’s success
• Developing roles, structure, complementary skills and diversity of the team
• Setting Effective Objectives and Expectations
  • S.M.A.R.T.E.R
  • Defining what makes an effective goal, meaningful and motivating

Building a successful team

• Defining success in a team environment
• Developing a teams aligned to the organisations vision
• Roles and behaviours of a successful team
• Encouraging problem solving to develop team cohesion

Team sustainability and performance

• Develop a ‘continuous learning culture’
• Building on individuals’ strengths
• Empowerment – the energy of sustainable teamwork
• Understanding the reasons for underperformance and techniques to manage it
• Recognising achievement to motivate others

Managing virtual teams – But real people

• Virtual Teams v Static Teams
• Challenges of leading a virtual team
• Hiring (or developing) people suited to virtual teamwork
• Elements of successful virtual teamwork
  • Autonomy, collaboration and trust
• Overcoming virtual distance by utilising technology to communicate and engage

Team communication challenges

• Develop communication strategies that build a culture of continuous collaboration
• Manage conflict assertively with individuals and the team
• Influencing and persuading to promote healthy working habits
• Handling conflicts and managing internal politics