Effective Communication and Assertiveness
Introduction
The ability to communicate effectively is critical to achieving sustained performance and business excellence. As such, business professionals must have the understanding and confidence to communicate with clients, customers, suppliers and other business associates. Challenging one-to-one and group activities will help delegates to enhance their communication skills and assertiveness.
This course is designed for all those in leadership and managerial positions who recognise that good communication skills and assertiveness are key factors in enabling them to achieve outstanding performance within the workplace. This course will be of great value for anyone looking to improve leadership communications across the organisation
Who should attend
This course is designed for all those who recognise that good communication skills and assertiveness are key factors in enabling them to achieve outstanding performance within the workplace. This course will be of great value for anyone looking to improve leadership and management communications across the organisation.
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Course ProfileKey competencies of effective communication
Assertiveness and confidence
Interpersonal relationships
Communicating across boundaries
Communicating and presenting information
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Upcoming Courses
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