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CO5

Communication, Assertiveness and Negotiation Skills

Introduction

Effective communication, assertiveness, and negotiation skills are fundamental tools for success in both personal and professional life. The “Communication, Assertiveness, and Negotiation Skills” course is a five-day program designed to equip participants with the knowledge and techniques needed to excel in these crucial areas. Through a blend of theory, practical exercises, and interactive discussions, this course will empower you to communicate more effectively, assertively express your needs, and negotiate with confidence. Join us in this transformative learning experience to enhance your communication prowess, boost your self-assurance, and become a skilled negotiator.

Who Should Attend:

This course is ideal for professionals, managers, leaders, entrepreneurs, and individuals seeking to enhance their communication, assertiveness, and negotiation skills. Whether you want to excel in negotiations, lead teams more effectively, handle difficult conversations with confidence, or simply improve your interpersonal communication, this course is tailored for you. Attendees should have a basic understanding of communication concepts, as this course builds upon those principles to provide advanced insights and practical tools. If you are committed to becoming a more persuasive communicator, a self-assured individual, and a confident negotiator, this course will provide you with the knowledge and skills to achieve your goals.

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Course Profile

Foundations of Effective Communication

  • Understanding the communication process
  • Active listening and empathy
  • Non-verbal communication cues
  • Overcoming communication barriers
  • Practical exercises in active listening

Assertiveness and Self-Expression

  • What is assertiveness?
  • Building self-confidence
  • Assertive communication techniques
  • Handling criticism and feedback assertively
  • Role-play scenarios for practicing assertiveness

Advanced Communication Strategies

  • Persuasion and influence techniques
  • Tailoring communication styles to different situations
  • Handling difficult conversations assertively
  • Effective communication in leadership
  • Negotiation preparation and strategies

The Art of Negotiation

  • Understanding negotiation fundamentals
  • Types of negotiations
  • Principled negotiation approach
  • Overcoming common negotiation challenges
  • Negotiation simulations and feedback sessions

Real-World Application

  • Negotiation in professional contexts
  • Negotiating for career advancement
  • Conflict resolution and negotiation
  • Communication ethics and boundaries
  • Final project: applying communication, assertiveness, and negotiation skills

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