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HS8

Healthcare Administrative Professional

 Introduction:

The oil industry is characterized by high levels of discipline and strict safety protocols, making administrative support within medical clinics in this environment a highly sensitive and vital task.
This program is designed to equip medical administrative staff with the skills needed to meet the unique demands of working in oil sites and industrial zones, with a strong focus on speed, accuracy, and data confidentiality.

Who Should Attend:

  • Clinic coordinators working in oil companies
  • Receptionists or medical support staff in factories and oil field sites
  • Administrative staff involved in medical emergency teams
  • Personnel responsible for managing medical records related to insurance and occupational safety
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Course Content:

 Day 1: Medical System in an Industrial Environment

  • Introduction to occupational health services in the oil sector
  • Role of medical clinics within oil facilities
  • Communication with emergency response teams (HSE, Fire Rescue)
  • Understanding medical protocols related to industrial accidents

 

 Day 2: Specialized Medical Secretarial Work in Oil Companies

  • Managing medical records for employees and workers
  • Pre-/Post-employment medical examination procedures
  • Following up on medical fitness reports
  • Coordination with health insurance providers and service vendors

 

 Day 3: Occupational Health & Safety (HSE Integration)

  • Linking occupational health files with the safety system
  • Reporting injuries and incidents as per internal protocols
  • Importance of confidentiality and legal compliance in sensitive environments
  • Role of administrative support in evacuation and emergency scenarios

 

 Day 4: Technology and Systems in Medical Administration

  • Use of HR and medical management systems (SAP – Medical Module)
  • Health performance reports and statistics
  • Internal communications and medical scheduling
  • Handling medical equipment and follow-up responsibilities

 

Day 5: Soft Skills & Final Assessment

  • Communication with a multinational workforce
  • Time management in a multi-shift environment
  • Handling work pressure and emergency situations
  • Final exam and realistic simulation scenarios

 

 

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