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CO3

Interpersonal Communication Skills

Introduction

Effective interpersonal communication is the cornerstone of building meaningful relationships, fostering collaboration, and achieving personal and professional success. The “Interpersonal Communication Skills” course is a five-day journey designed to equip participants with the essential tools and techniques needed to enhance their ability to connect, communicate, and interact with others. Through a combination of theory, practical exercises, and interactive discussions, this course will empower you to navigate complex social dynamics, resolve conflicts, and establish authentic connections. Join us in this transformative learning experience to become a more skilled and confident communicator in all areas of your life.

Who Should Attend

This course is designed for individuals from all walks of life who seek to enhance their interpersonal communication skills. Whether you are a professional looking to excel in the workplace, a student preparing for future career endeavours, a team member aiming to improve collaboration, or an individual committed to enhancing personal relationships, this course is tailored for you. Attendees should have a basic understanding of communication concepts, as this course builds upon those fundamentals to provide advanced insights and techniques. Join us if you are eager to become a more effective, empathetic, and influential communicator in various aspects of your life.

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Course Profile

Foundations of Interpersonal Communication

  • What is interpersonal communication?
  • The communication process
  • Barriers to effective communication
  • The role of active listening
  • Practical exercises in active listening

Non-Verbal Communication and Body Language

  • Understanding non-verbal cues
  • Reading facial expressions and gestures ( Body Language )
  • Sending and receiving non-verbal signals
  • Cultural considerations in non-verbal communication
  • Role-play scenarios for practicing non-verbal communication skills

Building and Maintaining Relationships

  • Building trust and rapport
  • Effective conflict resolution
  • Handling difficult conversations
  • Managing emotions in communication
  • Case studies and group discussions

Communication in Diverse Environments

  • Cross-cultural communication
  • Gender and communication
  • Communication in a digital age
  • Communicating with empathy and inclusivity
  • Interactive exercises and discussions on diversity in communication

Advanced Interpersonal Communication Skills

  • Persuasion and influence techniques
  • Assertiveness and self-expression
  • Empathetic communication
  • Networking and relationship-building strategies
  • Final project: applying advanced interpersonal communication skills

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